Sunrise Fitness Winter Snow Cancellation Policy

In the event of inclement weather conditions this is the general policy that will be followed.

Client cancellation policy for classes will remain in effect - the client can cancel a class session up to two hours prior to class without penalty.

Client cancellation policy for personal training or training with a friend will be amended to a 12 hour cancellation policy without penalty. Therefore the client can cancel 12 hours or more before the scheduled session time without penalty. Standard cancellation policy for personal training & training with a friend is 24 hours.

If a Sunrise Fitness Team Member cancels any session due to weather or road closures (class, personal training or training with a friend) the client will not lose the value of that session. For early morning classes, a decision on whether or not to hold the class will be made by the instructor 45 min prior to the start of class & all registered class participants will be notified by text (if you have allowed text notifications through our scheduling software) or by email. If you do not hear from your instructor by 45 min prior to class, assume class is on.

Please note that Sunrise Fitness has a gravel parking lot, and as a result cannot be plowed like cement or blacktop parking lots. The first few inches of snow this winter may not be plowed in an attempt to create a “base” for the plow. This way the plow isn’t digging up all the gravel with the snow on those first few plows. We have communicated with our snow plow driver that we have early morning classes, however we may not be plowed until the current snow event has ended.